Donegal Commercial Vehicles opened a second premises in Drumkeen just outside Letterkenny in 2015.They carry a large selection of new and used commercial vehicles and are synonymous with their commercial repair and maintenance services throughout the North-West.
In late 2017, within two years of operating they acquired the prestigious Mercedes Benz agency and are the only Mercedes Benz commercial agent in Donegal. Currently selling and servicing all Mercedes Benz commercial vehicles, the company also carry a new range of new luxury mini coaches and are the only Irish agent for the Turas bus range. They offer an extensive workshop service as well as vehicle sales. Donegal Commercial vehicles is a one stop shop for anyone who has a commercial vehicle or a fleet of commercial vehicles.
Donegal Commercial Vehicles use a fully trusted automated dealer management system which allows total management of their customers fleets. They offer hassle free fleet management by contacting their customers when their vehicle is due for inspection, test or service. Their system generates a reminder to the customer and their dedicated admin team will also place a call to the customer to schedule a booking at a time convenient for the customer. A huge advantage that they offer over any other garage in Donegal, is their same day service and test package. With an in-house test centre, their customer’s turnaround time is minimised. Should the vehicle require parts, their team of mechanics can complete and turn around repairs in a matter of hours. As they are the only Mercedes Benz commercial dealer in the North West this allows them to offer their clients such as the National Ambulance Service the latest diagnostic equipment. Diagnostics are carried out by their fully trained and compliant master technicians. Their impressive master technicians have over 14 years working with Mercedes Benz, 7 years with Scania and are continuously attending Mercedes Benz mandatory training.
Speaking at the launch of the Saoirse Foundation BUMBLEance collaboration with Donegal Commercial Vehicles: Brendan Mc Daid, Managing Director said ‘we are only delighted to partner with Saoirse Foundation BUMBLEance National Children’s Ambulance Service’
‘All our staff are local and our ethos is to invest back into our local community. We are excited to be working with such a great charity and by giving them free vehicle maintenance lets us give something back to the community.’
Being a local company that is growing we are very mindful that we still need to keep our personal touch. To accommodate this, each customer has a dedicated account contact that they can call at any time to get an update on their vehicle. We have found that the introduction of this has increased customer satisfaction hugely.
BUMBLEance provides help and support to sick children and their families as they travel to and from home to hospital, national treatment centres, and respite and hospice care facilities nationwide. The service also provides a unique and specialized service through end of life Angel Trips, which is the final journey a terminally ill child takes on earth before he or she grows their Angel Wings.
Speaking today, Head of Fundraising & Engagement at BUMBLEance, Deirdre Lennon said: ‘We are delighted to partner with Donegal Commercial Vehicles here in Donegal. They believe in first class service just like us and we know that with their 24/7 breakdown service should we ever need assistance we can rely on them to “bee” there at any time day or night. They also know the Mercedes Fleet inside and out and that is what our children travel in – the best of the best. We are delighted to be working with Donegal Commercial Vehicles and that they will always bee on hand that we will always #beeprepared for our journeys.
BUMBLEance is the first and only ambulance service specifically designed and tailored for sick children. BUMBLEance provides a FREE service to sick children and their families and provides a fully qualified professional paramedic on board. The BUMBLEance vehicle is fully kitted out with a TV, play station, DVD’s, music, fun BUMBLEance branding interior and exterior and sensory lighting. BUMBLEance also provides a Chemo Cab service and enables both the sick child and family members to travel with their loved ones in a safe, comfortable, fun and secure environment.
Photo Credit: Brian McDaid